FAQ

FAQ

CONTACT US

Do you have any questions?

Please read the questions below and if you can not find your answer here, send us your question and we will answer you as soon as possible.

COMMERCIAL CLEANING

Frequently asked questions

Do you use environmentally-responsible cleaning agents?

At EVS Pro, we use the right cleaning agents for the job. If you have concerns about bleach or chemicals, we will use only soft, “green” detergents for your facility. We can even choose our cleaning agents to fit more specific requirements, such as allergies.

Is your company licensed and insured?

Yes. We are licensed, bonded and insured up to $2 million. If you require more insurance than that, we can increase our policy to fit your need.

Do you do background checks on your employees?

Yes. We do full background checks on everyone that we hire and, even more importantly, we hand-select our staff based on their suitability for the job and attention to detail.

How can you ensure that your employees are where they say that they are?

We equip each of our employees with GPS tracking so that we can closely monitor their whereabouts at all times. We know when they enter and leave a facility and how long they have been in a facility.

How can you guarantee consistent results?

Our teams have been chosen for their ability to carefully follow instructions and take pride in their work. We also create detailed checklists that they are required to follow and provide onsite supervision to ensure that our high-standard of quality is met.

Is a long term contract required for commercial cleaning service?

Absolutely not. There is no long term contract or obligation required

Do you offer any disinfection methods to fight bacteria and virus during flu season?

Yes, We take pride in our ability to offer few methods of disinfection to prevent the spreading of cold or flu in your facility.

How often do you clean?

We will clean as often as it’s needed, which may mean daily, weekly, monthly or just once.

Can you clean entire buildings or multiple buildings?

Yes, we definitely can. Our cleaning services will be tailored to your specific needs.

Does someone need to be at the business for you to clean?

No, we can clean during whatever time you prefer — during business hours or after hours.

Can you clean after special events?

Yes we can. Please call in advance to schedule a special cleaning, so we are prepared to fully accommodate you.

Can I get an estimate over the phone?

Unfortunately, we cannot ensure accuracy over the phone, so this is not an option. We are available to schedule quotes Monday thru Friday.

Do You have a cancellation policy?

We strive to maintain long-term relationships, but we understand there may be certain circumstances where that is not possible. In that case, a customer may elect to cancel their contract with 30 days written notice for any cause and without penalty.

Does EVS Pro offer any maintenance services?

Yes. EVS Pro work to ensure that your building is clean as well as safe for operations.

ENVIRONMENTAL SERVICES (EVS)

Frequently asked questions

Our hospital has specific requirements for EVS. Can you conform to them?

Yes! After meeting with you and learning about your goals and requirements, our Unit Lead will create detailed procedure checklists specific to your facility, incorporating hospital guidelines with your facility-specific requirements.

FOOD SERVICE

Frequently asked questions

How is the food quality under your management?

Excellent. Our goal is to make all clients, regardless of dietary restrictions, look forward to meal times because the food is so enjoyable.

Can you create menus to fit special diets?

Yes. We can accommodate any dietary restrictions and fit any budget.

Still have some questions?

 Contact Us Today