Why Your Business Needs Support Services
As an entrepreneur or Business Owner, improving customer experience, increasing profitable revenue, and extending your brand are priorities for growing your business. Given cleanliness and a healthy workspace is also important, having a trusted support service partner is essential to maintaining a successful, thriving business.
A study by NAPO (National Association of Professional Organizations) found that people were distracted 41% of the time in a cluttered environment. Companies can lose out on 4 hours of productivity each day due to distractions, so you’ll want to avoid distractions by keeping your workspace well organized.
Harvard Business Review published an article about American businesses paying up to $190 billion every year in health care costs alone. Successful companies recognize the importance of cleaning and optimization and are supporting employee wellness by creating a clean, organized, healthy office environment.
In addition to reducing costs and increasing productivity, progressive companies are adding sustainability goals and starting on a path to Net Zero for reducing the climate impact. Take a look at the list below to assess if your company is building these best practices into its culture and operating platforms.
1. Happy people are important company assets
A workspace is the second home for many employees, who often spend at least 8 hours a day in the office. A well-maintained workplace supports your employees’ efficiency, productivity, health, and overall well-being. Therefore, a clean official workspace ensures that they remain productive, comfortable, and happy during their working hours.
Many studies show that a clean office boosts employee productivity. The International Sanitary Supply Association (ISSA) research shows that, around 88% of the employees responded that they deliver less productivity in a messy and unclean working environment.
2. More and more companies are moving towards Net Zero
Fortune Global 500 companies are doing their part to address climate change and 30% of the groups polled, committed to doing so by 2030. The cleaning sector is a major contributor in reducing carbon emissions.
Commercial Cleaning Companies support reducing carbon emissions by:
- Using environmentally safe products.
- Purchasing solutions in concentrated, bulk sizes, stored in recyclable containers, with minimal packaging, which reduces costs, shipping and packaging materials, protects natural resources, reduces greenhouse gas emissions.
- Applying disinfectants as needed to help reduce the number of VOCs – Volatile Organic Compounds, entering the atmosphere.
- Using disinfectant alternatives such as hydrogen peroxide, UV Light or Ozone disinfection processes.
- Purchasing paper products made from 100% recycled materials.
3. Create an efficient Guest Check-In Process
You may have a live receptionist or a digital concierge. It is important that your receptionist be friendly, welcoming, knowledgeable and attentive. When you greet visitors with a smile and a handshake (or elbow bump of more comfort these days), it gives them confidence and a good feeling about your business, showing that you care about their arrival.
If you use a digital concierge or other electronic alternatives, make sure they clearly welcome the person with instructions on how to sign in and let you know they are ready for their meeting.
4. Customers value Quality, Consistency, and Competency
Producing quality products and delivering excellent service occurs when team members focus on the tasks at hand, and work in an environment that promotes achieving best results.
Consistency supports customers in trusting your brand because they know what to expect and what the outcome will be. If they feel like your brand, policies, processes are changing; they may get confused and may lose trust in your business.
A competent, committed team who is empowered to deliver on customer agreements is likely to stay motivated and enthusiastic about their work. Including employees in creating solutions to meet customer needs is an important in retaining the long term business relationships.
5. Air Quality impacts sustainability
Indoor pollution affects the working environment and air quality is altered by the level of cleanliness in your organization.
A study on employees of Ctrip, China’s largest travel agency, found that employees who work in the Air Quality Index (AQI) between 0 to 50 are more productive. Conversely, with AQI values of 150 to 200, their productivity decreases by 6 to 7%.
In addition to thoroughly cleaning carpets, desk surfaces, and floors, Investing in a filtration system to filter out excess carbon dioxide and pollutants is imperative for improving indoor air quality.
Indoor plants in an office not only create a pleasing environment, they clean, add moisture to the air and release oxygen. According to NASA, houseplants remove up to 90% of toxins in the air
All of these elements create a positive impression of your company which is an important catalyst for turning potential clients into customers. Companies that value their reputation, image, and clients, maintain professional and tidy offices. A well-organized and pristine work environment instills confidence and creates trust from the start.
EVS Pro offers customized plans that balance cost and quality in order to suit the individual needs of businesses.
